I've never bought from the site before. Where should I start?
Before buying, create a free account with us by clicking the "Register" link at the top of the page. You will need to create an account before buying any product.
Is my personal information secure?
Will I have to pay any additional tax or taxes?
No, our prices cover the costs of additional taxes and duties. In the unlikely event that you receive verifiable any additional import fee, please send us your receipt and we will pay for all expenses.
Is there a minimum order quantity?
No, there is no Minimum order amount even though we sell our products at wholesale prices, you can order only 1 item if you like.
What methods of payment received?
There are currently two ways to pay. a. Online payment by credit card. This is the most frequent payment method. It is fast and efficient. b. We accept payment through PayPal, it is a global payment, so if you do not receive the shipment after your payment, you may request a refund which prevents a risk in your order. You need to register for a Paypal account it only takes 5 minutes. Please visit www.paypal.com
What kind of currency do you accept?
All prices are in euro.
Is it safe to use my credit card?
Do you send your Articles for everyone?
Yes, we ship your Articles worldwide through the postal service, and it usually takes about one week to deliver after you have approved your order and ornaments.
How long will it take my order to be processed and delivered?
Once you have applied the product order, this usually takes 1-3 working days for us to process the order and we will need 5-7 days for delivery via Express Mail, but we do not offer the overnight shipment at this time.
How much does the shipment for each order and how I can track my package online?
The tracking number would be sent by email once the items have been shipped. And you can track your package after two days on the your country's postal website.
How do I know if my order is correct?
We will send order confirmation. This email confirms that we have received your request. It includes your order number. Keep this email for your records.
Things are usually cheaper if you make bulk purchases. Is that so?
Yes, for sure! It will be cheaper if you buy Realize wholesale or buy many Articles. Send us an email if you want to be our distributor.
What about the extra help?
If you need assistance, please contact us or send us an e-mail and give you the best service.